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Beyond the Script: How AI is Revolutionizing Customer Service for Both Customers and Agents
We all know the frustration of bad customer service: endless hold times, having to repeat information, and feeling like you're talking to...
Jeff Huckaby
Apr 73 min read
4 views
Unlocking the Secrets of Your Building: How Analytics Can Transform Facility Management
Keeping your facilities in tip-top shape is no easy feat. It's a constant juggling act of repairs, upgrades, and that never-ending quest to
Jeff Huckaby
Feb 186 min read
10 views
Unveiling the Consultant Project Billing & Performance Dashboard: A Guide to Tracking Consultant Success
As a contractor specializing in analytics and Tableau development, I've faced challenges around efficiently tracking project details,...
Israel Ayoola
Nov 7, 20243 min read
77 views
History Repeats: What Spreadsheets, Accountants, AI, and Data Quality Tell Us About the Future
Why data quality Matters More Than Ever in the Age of AI Remember when everyone said spreadsheets would replace accountants? Spoiler...
Jeff Huckaby
Nov 4, 20244 min read
44 views
Charting an Ethical AI Course: The LLM Challenge in Healthcare, Part 2
As Large Language Models (LLMs) continue to make significant inroads into healthcare, as discussed in Part 1 of this series, we find...
Barry P Chaiken, MD
Oct 1, 20245 min read
3 views
Balancing Innovation and Ethics: The LLM Challenge in Healthcare, Part 1
The rapid advancement of artificial intelligence (AI) has opened up a world of possibilities for healthcare. At the forefront of this...
Barry P Chaiken, MD
Oct 1, 20246 min read
2 views
From Numbers to Knowledge: Crafting an Analytics Strategy That Works
Some say data is the new gold in today's fast-paced world. Data with a solid analytics strategy is more akin to oxygen. Oxygen is...
Jeff Huckaby
Oct 1, 20244 min read
7 views
The Human Touch in a Digital World: Emotional Intelligence for AI Success
The Magic Elixir in Human-AI Teamwork: Emotional Intelligence Have you ever felt like talking to a wall when using AI tools? Get ready...
Jeff Huckaby
Sep 17, 20244 min read
2 views
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