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Beyond the Script: How AI is Revolutionizing Customer Service for Both Customers and Agents
We all know the frustration of bad customer service: endless hold times, having to repeat information, and feeling like you're talking to...
Jeff Huckaby
Apr 73 min read
4
Edge Computing: Giving Your Toaster a PhD in Real-Time Analytics
Edge Computing and Real-Time Analytics: Bringing the Power to You! Picture this: Â You're about to pour yourself a bowl of cereal, only to...
Jeff Huckaby
Aug 6, 20245 min read
2
Say Goodbye to 'Please Hold': NLP's Customer Service Magic Trick
Imagine your customer service team with superpowers. They can understand every customer perfectly, predict their needs before they even...
Jeff Huckaby
Aug 1, 20244 min read
3
From Farm to Future: The Intersection of Drones, IoT, Agriculture, Computer Vision, and Embedded Analytics
Growing up, I often heard stories from my dad, mamaw, and papaw about their life on a farm in Clinton, Tennessee. They spoke of their...
Jeff Huckaby
Jun 4, 20243 min read
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